Remember, just because nobody complains, it doesn’t mean all parachutes are perfect. The same goes for web design; usability testing is often overlooked by clients
Encouraging Negative Feedback During User Testing
Have you ever sat in a user testing session, watching a user really struggle with the task at hand only to have them tell you
Facilitating Design Critique
Design critique is arguably one of the most important parts of the design process, but easily one of the least facilitated. In this post, ZURB
Mission Impossible: Shrinking the UX Process
Sticking with high–level concepts allows designers to implement a UX strategy without disrupting a traditionally development-heavy workflow. In this post, Lis Hubert and Gabi Moore