Research informs the process so that we explore more worthwhile, appropriate design solutions. In this article we’ll provide a jumping–off point, so that you can
Designing with Lenses
UX designers frequently take a holistic approach to the websites they architect by considering many interrelated factors at the same time. In this post, author
Classification Schemes (and when to use them)
Information Architecture is full of tiny decisions with big consequences; like how to best organize your content. In this article Donna Spencer introduces a couple
Usability Testing: Don’t Guess, Test.
Remember, just because nobody complains, it doesn’t mean all parachutes are perfect. The same goes for web design; usability testing is often overlooked by clients
Encouraging Negative Feedback During User Testing
Have you ever sat in a user testing session, watching a user really struggle with the task at hand only to have them tell you