UX Magazine

From Industrial Design to User Experience

I was standing at a double water fountain the other day filling my water bottle when a gentleman approached and started drinking from the adjacent fountain. When he pressed the actuator, my water pressure dropped dramatically. Instinctually, I reacted and moved my bottle to follow the water. As he repeatedly hit the actuator to take individual sips, the randomly changing water pressure sent the water from my fountain over my bottle, onto my hand and arm.

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